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Policies

    Terms and Conditions:
 

  • Height Safety Services Inc. will not be held liable for any damages or injury arising out of participation at any fall protection seminar. 

 

  • Fees must be paid in full prior to attending any seminar in order to receive certification on-site. Failure to do so will result in the certificate not being issued until payment is received.

  • Seats at any training event can only be held once full payment has been received. 
     

  • Unless otherwise stated on the invoice, the payment term for invoices are net 30 days and may be paid by corporate cheque or credit card through PayPal. Direct Deposit and e-transfer are also available.

 

  • Payments that are overdue one month or more after the completion date of a seminar at which one or more participant(s) attended, may be charged an additional 10% late fee per month. 

  • Height Safety Services Inc. reserves the right to refuse enrollment of individuals into any seminar.

 

    Cancellations, Substitutions or No Shows:
 

  • Cancellations received at least 13 business days prior to a seminar start date will be given a full refund.
     

  • Cancellations within 6-12 business days prior to a seminar start date will not be refunded, however, a credit for attendance at another future equivalent seminar (same type and duration) will be given. If no future equivalent seminars are available, no refund will be given.

  • Non-attendance or cancellations received five (5) business days or less of a seminar start date will not receive a refund or a credit for another future equivalent seminar.

  • If the registrant is unable to attend a scheduled training event, a substitute may be sent in his/her place.

  • Height Safety Services Inc. reserves the right to cancel or reschedule seminar dates due to weather, lack of sufficient registration or if other unforeseen circumstances arise.

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